Senior SAP Utilities CR&B Consultant

Focus: SAP for Utilities, Customer Relationship and Billing (IS-U), and FI-CA

The role

This role supports utility and utility-adjacent clients on the customer side of the meter: rate configuration, billing, invoicing, contract accounts receivable, and the customer service processes that sit on top. You will be the senior functional voice on CR&B design, whether the work is an S/4HANA Utilities conversion, a billing remediation, or an assessment of an existing IS-U footprint.

What you will do

• Lead design and configuration across IS-U CR&B: business partner, contract account, contract, installation, rate categories, rate structures, and billing schemas.
• Configure billing and invoicing, including prices, operands, variant programs, budget billing, and bill printing and outsorting.
• Configure and support FI-CA: payment processing, dunning, collections, write-offs, security deposits, installment plans, and returns.
• Own device management touchpoints: device installation, meter reading order and result processing, periodic and interim reads, and estimation.
• Design customer service processes: move-in and move-out, disconnection and reconnection, business master data changes, and BPEM case handling.
• Write functional specifications for billing enhancements, interfaces to CIS, MDM, and payment providers, and conversion of customer, contract, and consumption history.
• Lead billing verification and parallel run testing, and support the first live bill cycles.

Required experience

• 8 or more years of hands-on SAP IS-U CR&B configuration with at least two full lifecycle implementations or a major billing remediation.
• Deep command of rate and schema configuration and the ability to debug a wrong bill from the invoice back to the operand.
• FI-CA configuration and process experience.
• Device management and meter reading process experience.
• Integration fluency with FI/CO, CRM or Customer Management, and EDM.

Also valuable

• S/4HANA Utilities, including conversion from IS-U on ECC.
• Convergent Invoicing, Subscription Order Management, or BRIM.
• EDM and interval data, or SAP Meter Data Management.
• Regulated rate case support, unbundling, or deregulated market processes.
• Water, gas, electric, or district energy operating experience.

Engagement Terms (All Roles)

Engagement type	Contract (1099 or W2) or full-time, depending on the person and the project
Level	Senior. Eight or more years hands-on in the module
Location	Remote, US-based preferred. Must be authorized to work in the US
Travel	Occasional, typically 10 to 25 percent, concentrated around workshops, testing, and go-live
Duration	Project-based, commonly 6 to 18 months, with extension and follow-on work common
Rate	Competitive and set by module, depth, and engagement type. Tell us your number
Start	Rolling. We are staffing current work and building the bench for Q4 2026 and 2027

How to apply 

Send a resume and a short note on the two engagements you are proudest of to info@amadvocate.com, or message Steve Sinkoff on LinkedIn. Include your target rate and your travel tolerance. We read everything, and we reply.

Referrals are welcome. If you know the right person, send them our way.